SHIPPING AND RETURNS TERMS
SHIPPING YOUR PACKAGE
Packages are usually shipped within 1-2 days after receipt of payment. They are shipped via Colissimo with a tracking number and delivered without With or without a signature.
Shipping costs include preparation and packaging costs as well as postage.
Box sizes are appropriate and your items are properly protected.
RETURN OF PRODUCTS:
In accordance with the Consumer Code, you can return any product ordered on our website to us within fourteen (14) calendar days of receipt of the order, by you or by a third party designated by you, the date appearing on the authentic carrier's receipt.
All returned products will be subject to inspection:
Only the new product(s) and in their original packaging, accompanied by their possible accessories, instructions for use, documentation or labels, at the latest within fourteen (14) days following the date of sending their letter or email of withdrawal. If necessary, we recommend that you request proof of postage.
Only the returned product will be taken back complete, in its complete and intact original packaging, in the place and in perfect condition for resale. Any product that has been damaged, washed, worn or whose packaging has been damaged will not be refunded or exchanged.
If your withdrawal satisfies these conditions, we will refund the price of the products. However, the costs of returning your order are entirely your responsibility.
Returns should be sent to the following address:
8 Impasse de la Beaupré
For any questions or complaints, please contact us at the following email address: Zayti@lestresorsdumarocbyzayti.com